MCU - ORD maintenance

Scheduled Maintenance Report for Reinvent Telecom

Completed

The scheduled maintenance has been completed.
Posted Sep 15, 2026 - 01:00 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 14, 2026 - 21:00 MST

Scheduled

Reinvent Reseller Partner,

Please be advised that our vendor will be performing maintenance on September 14th, starting at 9:00 PM MST until September 15th at 1:00 AM MST.

Our vendor will be performing maintenance as outlined below:

- MCU CORE2-ORD
Our vendor will be carrying out routine maintenance in their Chicago data center.
As part of this maintenance, an Apache service restart will occur on core2-ord and endpoints2-ord at some point during the maintenance window.

PORTAL Server may be unavailable during this service restart - Should you need access to the portal during this maintenance and are unable to access the portal at any point during this maintenance you will be able to access the portal at one of the URLs below:
https://core3-iad.mcusip.run
https://core1-phx.mcusip.run

We do not anticipate any service impact during this maintenance, some users may notice a brief disruption in portal access. Thank you for your understanding as we continue to optimize our network for the best reliability and service. Please contact our Support line at 855.245.1433 if you require any further information, or open an Info Request in the Halo Partner Portal.
Posted Sep 09, 2026 - 09:02 MST
This scheduled maintenance affected: Application Services (MyCloud Desktop).