All Systems Operational

Inbound Calling Operational
Inbound National Operational
Toll-Free Operational
MyCloud Inbound National Operational
MyCloud Toll-Free Operational
Outbound Calling Operational
Outbound National Operational
Toll-Free Operational
MyCloud Outbound National Operational
MyCloud Toll-Free Operational
911 PSAP Operational
Messaging Services Operational
SMS Operational
MMS Operational
MyCloud SMS Operational
MyCloud MMS Operational
Application Services Operational
Call Recording Operational
Fax Services Operational
CommPortal Operational
Max UC Operational
ReInvent Partner Portal (RPP) Operational
ServiceNow Portal Operational
Edgeview Operational
Metaview Web Operational
Cloud CTI Operational
VoIP Monitor Operational
MyCloud Mobile Operational
MyCloud Desktop Operational
MyCloud Messenger Operational
Third-Party Providers Operational
Bandwidth Operational
Sinch Operational
Commio Operational
Intermedia Operational
USA Digital Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 11, 2026

No incidents reported today.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
02/5/2026 - 11PM MST - VoIPmonitor and Edgeview Server Maintenance
Completed - The scheduled maintenance has been completed.
Feb 6, 04:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 23:00 MST
Scheduled - Reinvent Reseller Partner,

Please be advised that Reinvent will be performing maintenance during off-peak hours on Thursday, February 5th, starting at 11PM MST until February 6th 4AM MST.

Reinvent will be performing maintenance as outlined below:

-VoipMonitor Maintenance
-Edgeview Server Maintenance

The web portal for VoipMonitor and Edgeview may be temporarily unavailable during this maintenance activity.

No other impact is expected.

Thank you for your understanding as we continue to optimize our network for the best reliability and service. Please contact our Support line at 855.245.1433 or open an Info Request in ServiceNow if you require any further information.
Feb 2, 07:57 MST
Feb 5, 2026
Feb 4, 2026

No incidents reported.

Feb 3, 2026
02/02/26 @ 10PM MST - Advisory Notification: Intermedia Circuit Maintenance
Completed - The scheduled maintenance has been completed.
Feb 3, 03:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 22:00 MST
Scheduled - Reinvent Reseller Partner,

Please be advised that one of Reinvent's upstream carriers will be performing maintenance during off-peak hours on Tuesday, February 2nd, starting at 10:00 PM MST until February 3rd at 3AM MST.

-Carrier circuit maintenance for Intermedia

There is a potential for dropped active Intermedia calls transiting this circuit at the time the maintenance commences. Routing and new calls will automatically flow to our alternate circuit in the event of any interruption.

No other customer impact is anticipated during these activities.

Thank you for your understanding as we continue to optimize our network for the best reliability and service. Please contact our Support line at 855.245.1433 if you require any further information, or open an Info Request in the ServiceNow Partner Portal.
Jan 29, 18:44 MST
Feb 2, 2026
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

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