Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 09, 2026 - 08:45 MST
Scheduled
Reinvent Reseller Partner,
Please be advised that our vendor will be performing emergency maintenance during off-peak hours on Thursday, April 9th, starting at 8:48 AM MST until April 9th at 9:15 AM MST.
Reinvent will be performing maintenance as outlined below:
- MCU PHX Recording server
During this maintenance period call recordings will continue to be saved to our second recording server in Chicago. We will be unable to make any changes to the recording servers during this maintenance period.
Thank you for your understanding as we continue to optimize our network for the best reliability and service. Please contact our Support line at 855.245.1433 if you require any further information, or open an Info Request in the ServiceNow Partner Portal.
Posted Apr 07, 2026 - 09:32 MST
This scheduled maintenance affected: Application Services (Call Recording).