Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 09, 2026 - 09:00 MST
Scheduled
Reinvent Reseller Partner,
Please be advised that our vendor will be performing maintenance on September 9th, starting at 9:00 PM MST until September 10th at 1:00 AM MST.
Our vendor will be performing maintenance as outlined below:
- MCU CORE1-PHX Our vendor will be carrying out routine maintenance in their Phoenix data center. core1-phx.mcusip.run will experience a reboot during the four-hour maintenance window. Inbound calls to core1-phx will be redirected to core3-iad and core2-ord during the reboot. Registered devices may see a brief registration drop during this period and may attempt to re-register to core3-iad or core2-ord and will re-register to core1-phx after the reboot.
PORTAL Server may be unavailable during the maintenance window during this reboot - Should you need access to the portal during this maintenance and are unable to access the portal at any point during this maintenance you will be able to access the portal at one of the URLs below: https://core3-iad.mcusip.run https://core2-ord.mcusip.run
- MCU ENDPOINTS1-PHX During this maintenance endpoints1-phx.mcusip.run may be unavailable during the reboot window of that server's maintenance window. No configuration changes or device management will be possible on endpoints1-phx.mcusip.run during maintenance. Devices using the auto provision URLs prov.mcusip.run or endpoints.myclouducaas.com will be directed to the redundant provisioning server endpoints2-ord.mcusip.run during the reboot.
Thank you for your understanding as we continue to optimize our network for the best reliability and service. Please contact our Support line at 855.245.1433 if you require any further information, or open an Info Request in the Halo Partner Portal.