Please be advised that our vendor will be performing maintenance on September 16th, starting at 9:00 PM MST until September 17th at 1:00 AM MST.
Our vendor will be performing maintenance as outlined below:
- MCU CORE2-ORD Our vendor will be carrying out routine maintenance in their Chicago data center. core2-ord.mcusip.run will experience a reboot during the four-hour maintenance window. Inbound calls to core2-ord will be redirected to core3-iad and core1-phx during the reboot. Registered devices may see a brief registration drop during this period and may attempt to re-register to core3-iad or core1-phx and will re-register to core2-ord after the reboot.
PORTAL Server may be unavailable during the maintenance window during this reboot - Should you need access to the portal during this maintenance and are unable to access the portal at any point during this maintenance you will be able to access the portal at one of the URLs below: https://core3-iad.mcusip.run https://core1-phx.mcusip.run
- MCU ENDPOINTS2-ORD During this maintenance endpoints2-ord.mcusip.run may be unavailable during the reboot window of that server's maintenance window. No configuration changes or device management will be possible on endpoints2-ord.mcusip.run during maintenance. Devices using the auto provision URLs prov.mcusip.run or endpoints.myclouducaas.com will be directed to the redundant provisioning server endpoints1-phx.mcusip.run during the reboot.
Thank you for your understanding as we continue to optimize our network for the best reliability and service. Please contact our Support line at 855.245.1433 if you require any further information, or open an Info Request in the Halo Partner Portal.