In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 2025 - 22:00 MST
Scheduled - Reinvent Reseller Partner,

Please be advised that Reinvent will be performing maintenance during off-peak hours on Monday, April 28th, starting at 10 PM MST until Tuesday, April 29th at 3 AM MST.

Reinvent will be performing maintenance as outlined below:

- Protection switch the Call Feature Server (CFS)
- Protection switch the Universal Media Gateways (UMG)

No other customer impact is anticipated during these activities.

Thank you for your understanding as we continue to optimize our network for the best reliability and service. Please contact our Support line at 855.245.1433 if you require any further information, or open an Info Request in the ServiceNow Partner Portal.

Apr 28, 2025 22:00 - Apr 29, 2025 03:00 MST
Inbound Calling Under Maintenance
Inbound National Under Maintenance
Toll-Free Operational
MyCloud Inbound National Operational
MyCloud Toll-Free Operational
Outbound Calling Under Maintenance
Outbound National Under Maintenance
Toll-Free Operational
MyCloud Outbound National Operational
MyCloud Toll-Free Operational
911 PSAP Operational
Messaging Services Operational
SMS Operational
MMS Operational
MyCloud SMS Operational
MyCloud MMS Operational
Application Services Operational
Call Recording Operational
Fax Services Operational
CommPortal Operational
Max UC Operational
ReInvent Partner Portal (RPP) Operational
ServiceNow Portal ? Operational
Edgeview Operational
Metaview Web Operational
Cloud CTI Operational
VoIP Monitor Operational
MyCloud Mobile Operational
MyCloud Desktop Operational
MyCloud Messenger Operational
Third-Party Providers Operational
Bandwidth Operational
Sinch Operational
Commio Operational
Intermedia Operational
USA Digital Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

4/29/25 @ 10PM MST - ORD Network Maintenance Apr 29, 2025 22:00 - Apr 30, 2025 03:00 MST

Reinvent Reseller Partner,

Please be advised that Reinvent will be performing maintenance during off-peak hours on Tuesday, April 29th, starting at 10PM MST until April 30th at 4AM MST.

Reinvent will be performing maintenance as outlined below:

-ORD Network Maintenance

No customer impact is anticipated during these activities.

Thank you for your understanding as we continue to optimize our network for the best reliability and service. Please contact our Support line at 855.245.1433 if you require any further information, or open an Info Request in the ServiceNow Partner Portal.

Posted on Apr 25, 2025 - 07:39 MST
Apr 28, 2025

Unresolved incident: Quarterly failover testing for the North UMG and South UMG and the ATCA legacy CFS.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
Completed - The scheduled maintenance has been completed.
Apr 15, 03:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:00 MST
Scheduled - >Reinvent Reseller Partner

Please be advised that Reinvent will be performing maintenance during off-peak hours onThursday, April 17th at 10pm MST until April 18th at 3am MST

Reinvent will be performing maintenance as outlined below:

-SS7 Link Maintenance

Customers may experience minor traffic interruptions during these activities.

Thank you for your understanding as we continue to optimize our network for the best reliability and service. Please contact our Support line at 855.245.1433 or open an Info Request in ServiceNow if you require any further information.

Apr 14, 15:40 MST
Apr 14, 2025